Position Summary
Coordinate the regional administrative function - this includes but is not limited to the implementation and support of new/upgraded warehouse operating systems (acting as the corporate data processing liaison). Enforce corporate policy for administration personnel and customer service. Incorporate continued training and cross training of all administrative personnel within the specific region. Administer reviews of regional monthly aging and advise Regional Vice-President and Director of Business Development of concerns.
Accountabilities
Management Information System- Implement and support all new/upgraded warehouse and office operating systems. This will include, but is not limited to the computer systems and manual systems required in the administration of the operation.
Labor Management- Audit facility administration and supply necessary training.
Periodic Duties- Ensure that accurate physical inventories and reconciliations are complete. Maintain lease and customer files at the regional level. Develop and coordinate special events within the region. Review Regional Accounts Receivables.
Intermittent Duties Initiating sales calls when administration of the account is an issue at the discretion of the Regional Vice President. Attend industry/professional meetings and conferences when applicable.
Comply with all Company rules, policies, and procedures. Work and behave safely by following all safety rules and regulations.
Perform any task required to support customer requirements and Company goals.
Other Specifications
Specific Points to Cover
1. Primary trainer to all Customer Service Representatives in region
2. Source data/training aid to enable productivity tracking
3. Facility Manager reports - weekly Flash and monthly P & L review
4. End of month cut off
5. Accounts receivable - nothing over 60 days
6. Master billing
7. Personnel manual - wage format
8. Wages, evaluations, wage format
9. Turn over - exit interviews
10. Data processing functionality
11. Reporting of theft and injuries
12. Proper use of receiving reports, bills of lading, inventory tags and security procedures
13. Harassment
14. Purchase orders
15. Goal setting
16. Customer account manuals
17. Corporate and facility manual audits to ensure facility compliance.
Essential Skills, Education, and Experience
Five (5) or more years of related Warehousing & Distribution leadership experience and/or training. This related experience may be substituted for degree; or equivalent combination of education, training, and experience.
Proven track record of successful innovation experience in Warehousing & Distribution. This background is a must.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Strategic Thinking - Understands organization's strengths & weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Dependability - Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Innovation - Develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Nonessential Skills, Education and Experience
Other Qualifications Including Travel
Ideal candidate will possess a proven track record of leadership, growth and innovation in the Warehousing & Distribution.
Position will travel as necessary to various MIL locations, clients, carriers, etc.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee is required to ask for assistance from co-workers, Supervisors or Management when lifting and/or moving any object, regardless of weight, where personal injury may occur. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment: The noise level in the work environment is usually quiet to moderate.
Only candidates with Warehouse and Distribution experience and background will be considered for this position.
This position does not offer any sort of relocation compensation.
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